Too often, we are only half listening to what people are saying. This is because we believe we know what the other person is going to say or because our mind is on something else. Sometimes we think we understood, but don’t clarify to find out if in fact we did heard it right. Some [...]
Posts under ‘Management’
Throw Out Your “Selling” Language – Unlock Your Natural Voice
It’s ironic that most of us take it for granted that spontaneous, natural communication is the right way to relate to our friends, spouses, relatives, and others in our personal lives — but, when it comes to selling, our language becomes, almost robotic. Why the breakdown? Because when we make a sales call, we want [...]